We are your sixth man, clutch player, your partner who comes to the table with years of experience in the Hotel, Restaurant and Spa industries.

HOSPITALITY EXPERTS THAT OFFER A NEW PERSPECTIVE - OUR EXPERTISE - DELIVERING RESULTS

 

    “Business is better, but not good enough for me to replace lost head count.” “My action plan is a mile a long, if I only had a resource that could pinch hit and help me execute the plan,”  “ I am down a  sales person, and the candidate pool is less than stellar, yet I need to continue my booking pace and make budget!”  These are just a sample of the real quotes which were the guiding force behind the development and launch of Portland, Oregon based, S.M.R. Hospitality Resources, LLC. At S.M.R. Hospitality Resources, we are your sixth man, the clutch player.  We partner with Sales, Marketing and Revenue Management teams in transition.  As your pinch hitter, we are your ultimate freelance team member. 

Melissa Del Balzo, Pinch Hitter, Sixth Man, Clutch Player 
Happy New Year!  2011 was a banner year, and I am extremely thankful not only for our amazing partners but to our fantastic Ambassadors. This year, we will up our game, by offering two exciting new items to our ala carte menu,  Full spectrum Operations support and Secure More Revenue, Revenue Management Services.  Look for more details in the weeks to come!  All the best in 2012... Melissa Del Balzo
  

A NEW PERSPECTIVE ... DELIVERING RESULTS

With over 20 years of experience in the Hospitality Industry we have witnessed all business cyles.  Resourceful and proficient in analyzing data, professional and revenue driven, our inspired hospitality leaders pick up where your efforts leave off.

Our experience offer you a new perspective, the opportunity to deliver more to the bottom line.  Delivering results to you in all areas of the Guest Experience and your ROI.  Sales, Marketing and Revenue Management.

From Sales calls to Business Plan writing - to pinch hitting as the interim DOS or orchestrating a migration to a new pricing model - our expertise united with your work philosphy will create a successful base for your company to build off of for years to come.

We offer flexible scheduling either on property or via our corporate office.  Whether its days, weeks or months - S.M.R. is there to take the ball and run with it for your team.

Selecting us will provide you with cost efficient staffing options without the expense of benefits or taxes.

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